Work Schedule: Full time, Monday- Friday, 2:00 p.m. – 10:00 p.m. with overnight and weekend flexibility needed

Reports to: Program Supervisors of  Housing Program

Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The Resident Assistant will report to the Program Supervisor of The Lee and the 9th Street Supportive Housing Program providing oversight to ensure building safety, during scheduled shifts.


  • Monitor resident activities in the building and provide crisis intervention as needed
  • Follow-up on directives from building Supervisor that are communicated via email
  • Ensure that Night Staff Policy and Procedures are followed
  • Complete accurate and timely end of shift reports to supervisors
  • Be available for overnight shifts (11-7am or 12-8am) and /or late night shifts; including weekends
  • Implement positive youth development focused activities onsite for residents
  • Document all incidents and interventions with young people and building security
  • Communicate appropriately with resident coaches and program management during and following crisis situations
  • Attend all relevant meetings, trainings, workshops and outside events
  • Other responsibilities and functions as assigned by supervisor


  • A minimum of a high school diploma or HSE; Bachelors preferred
  • Minimum of 2 year experience with adolescents utilizing positive youth development principles
  • Experience working with diverse at-risk populations such as LGBTQ, homeless and mentally ill
  • Knowledge of social service systems and resources as they relate to the urban youth population
  • Demonstrate an understanding of and practice the principles of positive youth development
  • Understanding of adolescent development, assessment, counseling and/or crisis management
  • Ability to engage young people positively
  • Ability to provide crisis intervention when necessary
  • Excellent oral and written communication skills

Salary: Mid $40’s plus a generous benefits package

Contact: Submit cover letter and resume to: APPLY



We are committed to building a diverse and inclusive community.  We support a broadly diverse team who will contribute to our organization.   We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.