Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The goal of The Door’s Career and Education Services Department is to support young people in completing secondary education and successfully transitioning into post-secondary education and employment. Programs within the Career and Education Services Department (CareerED) are designed to help both in-school and out-of-school youth to set and attain their educational and career goals. CareerED services allow a young person to craft a personalized life plan defining the steps he/she will take to achieve those goals while developing the necessary skills for future life success and independence. The cornerstone of the Door’s career and education services is the EPOCH program, which aims to prepare out-of-school and out-of-work young people for meaningful placements in college and/or employment through the provision of comprehensive education and career services, which develop potential for economic self-sufficiency.

The Career Advancement Coach for High School Equivalency (HSE) will be responsible for managing a caseload of students, facilitating work readiness. career exploration, and life skills workshops, coordinating and supervising student group projects, working with the program staff, participants, and other staff to define group project deliverables so that students are obtaining the obtain the knowledge and skills necessary for HSE attainment, employment, post-secondary education and ultimately self-sufficiency.


  • Oversee outreach, recruitment, and enrollment of new participants into the High School Equivalency Program.
  • Conduct initial and outgoing assessments and individual and group sessions with participants to develop and achieve benchmarked individualized educational and career goal plans and ensure that they are the right fit for the program
  • Provide case management services including information, referrals, assistance in accessing child care, health, mental health, and other support service that will assist participants to achieve career and education goals. This may include site visits to courts, hospitals, schools, or work sites for mandatory and celebratory events.
  • Contribute to the design of and facilitate career readiness, professional development, and life skills workshops for participants; ensure participants complete a professional development portfolio.
  • Contribute to the design and facilitate student group projects including developing group project deliverables and tracking student progress
  • Monitor and track participants’ attendance, progress and achievement of career and education goal plans from point of enrollment until program completion; prepare and distribute student stipends for participating in group projects
  • Collect and maintain all participant documentation, case management records, progress notes, and outcomes data as related to EPOCH program goals and contractual obligations.
  • Work as part of an interdisciplinary team with instructional team, placement staff, and college advisors to ensure participants’ education and career needs, interests, and goals are being met; participate in case conferencing.
  • Develop a transitional or exit service plan for participants who have successfully completed or no longer able to participate in career and education services at The Door.
  • Demonstrate an understanding of and practice the principals of positive youth development.
  • Provide coverage and support during program activities; develop and facilitate community meetings, award ceremonies, alumni gatherings, and other special events.
  • Provide feedback to Career and Education Services team regarding young people’s education and placement experiences, challenges, and successes, to help inform the content and structure of program services.
  • Support college level and/or high school interns that will work with each respective team on completing set administrative functions.
  • Participate in relevant departmental, agency, and external agency meetings, trainings, case conferences, workshops and events.
  • Handle any appropriate additional responsibilities and functions as assigned by Supervisor and/or Director.


  • Bachelor’s Degree in Education or related field required, Master’s preferred
  • Two years experience in youth development, preferably employment, career oriented programs and/or youth development programs required
  • Knowledge of and ability to apply positive youth development principles to working with young people
  • Prior experience in a social service setting working with a multi-cultural vulnerable young adult population (foster care, court involved, runaway and homeless or teen parent, etc.)
  • Prior experience providing education/employment-related case management, career readiness, and employment retention services
  • Demonstrated understanding and practice of the principles of positive youth development
  • Experience with performance based contracts
  • Ability to create and facilitate workshops and trainings
  • Ability to closely collaborate with colleagues and function as part of a team to promote successful outcomes for youth
  • Ability to model work readiness skills and appropriate work place behavior at all times
  • Ability to work well in a fast paced environment and multitask while adhering to deadlines
  • Excellent verbal and written communications skills; strong computer skills required
  • Demonstrated ability to exercise sound judgment
  • Demonstrated ability to motivate and challenge students to achieve a high level of performance through rigorous academic performance
  • Proficiency in Spanish, French, or Chinese strongly preferred but not required

Hours: Monday through Friday, 35 hours per week, occasional evening and weekend hours as needed
Salary: Low 40s