Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 10,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports, and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The goal of The Door’s Career and Education Services Department is to support young people in completing secondary education and successfully transitioning into post-secondary education and employment. Programs within the Career and Education Services Department (CareerED) are designed to help young people, who are in school, out-of-school and out-of-work, to assess, set, and obtain their educational and career goals. CareerED services specifically allow a young person to craft a personalized life plan defining the steps they will take to achieve those goals while developing the necessary skills for future life success and independence.

The Career Advancement Coach, Housing-Based Career and Education Initiatives is responsible for providing intensive support, mentoring, coaching, and case management to assist participants to successfully move up an education and career ladder towards economic self-sufficiency. Specifically, the Career Advancement Coach, Housing Based Career and Education Initiatives will work with young adults living in family shelters through a new partnership with Women In Need (WIN) in East New York. The Career Advancement Coach, Housing Based Career and Education Initiatives will be responsible for conducting initial intake and assessment, facilitating career readiness workshops, helping young people to develop work readiness portfolios, and connecting young people to more intensive education and training programs at The Door or near their residence. The Career Advancement Coach is the primary point person for participants both on site at their residence and at The Door, working closely with HSE instructors, learning strategists, career advancement coaches, job placement specialists, college advisors, and employers to ensure the young people are meeting their career and education goals.


  • Conduct outreach, recruitment, and enrollment of participants from WIN family shelters into Door career and education programs
  • Facilitate information and orientation sessions for potential participants and connect to Door workshops and programming offered onsite at WIN or to more intensive career and education programming offered at The Door’s main office
  • Conduct initial assessments to determine appropriate programs and services needed and work with a caseload of young people to develop and achieve benchmarked individualized educational and career goal plans
  • Provide individual and group career coaching sessions around successful job performance, career advancement pathways, connecting career progression with education, and other topics related to career or education advancement
  • Provide case management services including information, referrals, assistance in accessing childcare, health, mental health, and other support services that will assist participants to achieve career and education goals. This may include site visits to courts, hospitals, schools, or work sites for the mandatory and celebratory event
  • Connect young people who have completed job readiness and training services with Job Placement Specialist and track progress towards the obtainment of employment
  • Monitor and track participants’ attendance, progress and achievement of career and education goal plans from point of enrollment until program completion
  • Facilitate career readiness, professional development, and life skills workshops for participants; ensure participants complete a professional development portfolio
  • Work closely and collaborate with colleagues and function as part of a team to promote successful outcomes for youth
  • Collect and maintain all participant documentation, case management records, progress notes, and outcomes data as related to EPOCH program goals and contractual obligations
  • Work as part of an interdisciplinary team with the instructional team, placement staff, and College Advisors to ensure participants’ education and career needs, interests, and goals are being met; participate in case conferencing
  • Participate in recruitment, orientation and intake efforts for Door Career and Education programming
  • Conduct prospecting, screening, and enrollment of young people for performance-based contracts
  • Conduct site visits to employment, training, and education sites to provide support verify employment/attendance and obtain documentation
  • Develop a transitional or exit service plan for participants who have successfully completed or no longer able to participate in career and education services at The Door
  • Provide coverage and support during program activities; develop and facilitate community meetings, award ceremonies, alumni gatherings, and other special events
  • Provide solution-based feedback to Career and Education Services team regarding young people’s education and placement experiences, challenges, and successes, to help inform the content and structure of program services
  • Participate in relevant departmental, agency, and external agency meetings, trainings, case conferences, workshops, and events
  • Handle any appropriate additional responsibilities and functions as assigned by Supervisor and/or Director

Qualifications and Requirements:

  • Bachelor’s Degree in Psychology, Sociology, Urban Policy, Education or related field strongly preferred or extensive related professional experience
  • Knowledge of and ability to apply positive youth development principles to working with young people
  • Two years of experience in youth development, preferably employment, career-oriented programs and/or youth development programs required
  • Prior experience in a social service setting working with a multi-cultural young adult population
  • Prior experience in working with a vulnerable youth population (foster care, court-involved, runaway and homeless or teen parent, etc.)
  • Prior experience providing education/employment-related case management, career readiness, and employment retention services, as well as an ability to create and facilitate workshops and trainings
  • Demonstrated understanding and practice of the principles of positive youth development.
  • Ability to model work readiness skills and appropriate workplace behavior at all times along with demonstrated ability to exercise sound judgment
  • Ability to work well in a fast-paced environment and multitask while adhering to deadlines as well as experience working with performance-based contracts.
  • Excellent verbal and written communications skills; strong computer skills required
  • Proficiency in Spanish, French, or Mandarin preferred

Hours: 35 hours per week; a minimum of one late night a week