The Door was established in 1972 with the vision of creating an innovative youth development model to address the complex needs of young New Yorkers. Today, we serve up to 11,000 youth annually across our four New York City locations, including our main site in lower Manhattan, our supportive housing sites on the Lower East Side, and our satellite site in the South Bronx. The Door’s success lies in our commitment to meeting young people where they are and providing them with the comprehensive and integrated services they need to reach their potential. At The Door, youth can access everything from health care and education to mental health counseling and crisis intervention, legal assistance, high school equivalency and college preparation services, career development, housing support, arts, sports and recreational activities, and nutritious meals – all for free and in a diverse, caring, and supportive environment. Broome Street Academy (BSA), a charter school embedded at The Door, enrolls up to 330 students and prioritizes applicants who are experiencing housing instability or have been involved in the child welfare system. The wraparound supports provided in partnership with The Door promote student success in school and in life. Learn more at www.door.org.

Reporting directly to the CEO, the Chief Compliance and Operating Officer (CCOO) will be a member of the Executive Team and oversee the day-to-day operations of The Door, including Compliance, Human Resources, Finance, Facilities, IT, and Data/Program Evaluation to ensure quality services and increased operational efficiencies. The CCOO will be responsible for identifying and assessing areas of compliance risk, preparing and distributing the written code of conduct, setting forth the ethical principles and policies that are the basis of the compliance program, implementing a retaliation-free internal reporting process, and collaborating with executive management to effectively incorporate the compliance program within system operations and programs.


  • Work directly with the CEO and the Executive Team to design and implement business strategies, plans, and procedures and establish policies that promote organizational culture and vision on all issues related to strategic planning, program expansion, and overall organizational growth
  • Oversee, coordinate, and monitor the day-to-day compliance activities of the organization, including working with outside counsel regarding all aspects of legal compliance, such as review of vendor and funder contracts, and working with auditing firms to ensure compliance with annual financial filings
  • Working with the Managing Director of Human Resources, manage and oversee the compliance-related human resource functions including recruitment, hiring, and compensation; race equity and inclusion; benefits administration; professional training and development; talent management and retention strategies; organizational policies; and employee relations issues
  • Working with the Managing Director of HR, develop and coordinate appropriate compliance training and education programs for all employees, interns, and volunteers to ensure that they have the requisite information and knowledge of laws, regulations, agency policies, and requirements to carry out their responsibilities in a lawful and ethical manner; assess the need for additional training and education and develop appropriate compliance programs
  •  Working with the Chief Financial Officer, manage and oversee the compliance-related finance functions including audits, grants, and contract administration, accounts payable, accounts receivable, general accounting, purchasing, cash management, payroll, budgeting, third-party billing, and financial planning and analysis
  • Working with the Chief Program Officer, ensure all programs meet regulatory and compliance related obligations, such as reports, audits, contract renewals, etc., particularly in our Medicaid/third party reimbursable programs (Adolescent Health Center, Article 31 Mental Health Clinic, Health Homes, etc.)
  • Working with the Managing Director of Facilities, oversee the maintenance of building systems, including mechanical, electrical, fire, health, safety, and elevators, and oversee contractors for facility renovation projects including HVAC, electrical systems, and floor arrangement for all sites
  • Working with the Managing Director of IT, ensure the ongoing maintenance and updating of information and communications systems and infrastructure, including hardware, software, and IT applications, and work with others to update all of The Door’s database systems
  • Create and implement an effective compliance program, ensuring that it includes internal controls that effectively prevent and/or detect violations of law, regulations, organization policies, and the code of conduct
  • Regularly review the compliance program and recommend appropriate revisions and modifications, including advising administrative leadership and the board of directors of potential compliance risk areas
  • Lead and report back to the internal Compliance Committee (made up of staff and external attorneys) at its regular meetings, or as otherwise necessary, on any significant compliance issues to ensure appropriate discussion of such compliance issues and to ensure that appropriate action is taken
  • Coordinate internal compliance review and monitoring activities, including periodic reviews of departments, and oversee efforts related to audits, reviews, and examinations
  • Perform other duties as assigned by the CEO and/or the Compliance Committee


  • Master’s degree in Business, Law, or Public Policy strongly preferred and/or minimum of 10 years of successful senior executive experience, principally as a CAO/COO/CCO or as a “Chief” of Finance Administration/Human Resources at a non-profit or another organization with similar model and culture
  • Thorough understanding of finance, IT systems, and HR; broad experience with the full range of business functions and systems, including strategic development and planning, budgeting, business analysis, finance, information systems, and human resources
  • Knowledge and experience in healthcare and Medicaid/third party reimbursement
  • Superior management skills, strong mentoring and coaching experience, and a track record of building and leading high-performing teams that work collaboratively to meet established organizational goals
  • Strong interpersonal skills and the ability to manage and influence direct reports, partners, associates, and staff to gain buy-in and support for ideas and initiatives
  • Solid organizational skills, including project management skills
  • Ability to solve challenges creatively, analytically, and strategically
  • Ability to work independently, assess priorities, take initiative, handle multiple assignments, and meet deadlines
  • Excellent analytical, administrative, and written and verbal communication skills
  • Demonstrated competency to work in a diverse, consensus-driven culture with a strong commitment to social justice, race equity and inclusion, and our mission

Work Schedule: Full time, Monday – Friday. 35 hours a week

Salary: Commensurate with experience plus generous benefits package

Contact: Please submit cover letter and resume to: Apply 


The Door and Broome Street Academy follow the CDC and NYS recommendations to prevent the spread of COVID-19. The Door and Broome Street Academy are now requiring all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.