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Overview:
The goal of The Door’s Career and Education Services Department is to support young people in completing secondary education and successfully transitioning into post-secondary education and employment. Programs within The Door’s Career and Education Services Department (CareerED) are designed to help both in-school and out-of-school youth to set and attain their educational and career goals. CareerED services allow a young person to craft a personalized life plan defining the steps he/she will take to achieve those goals while developing the necessary skills for future life success and independence. The Door’s Bronx Youth Center (BYC) aims to prepare out-of-school and out-of-work young people, with a special focus on system-involved youth, for meaningful placements in college and/or employment through the provision of comprehensive education and career services, which develop potential for economic self-sufficiency.

The Managing Director, Bronx Youth Center is responsible for overall management and outcomes achievement for all Bronx Youth Center program services.  In this capacity, the Managing Director will provide leadership, direction and oversight of the Bronx Youth Center and its multiple program services including HSE and college preparation services; work readiness and bridge training programs; employer partnerships; internship, employment, training, and college placement services; services for system-involved youth; and case management and post-placement retention services to meet contract and program requirements. The Managing Director position requires that this person embody an innovative and collaborative spirit and a demonstrated success in program development and program operations. This is an exciting leadership opportunity for an individual with a proven track record in education and workforce development who wants to work on innovative solutions to create a wide range of opportunities for the City’s more vulnerable youth. The Managing Director will play a vital role in the expansion of The Door’s holistic and integrated program model in the South Bronx.

Serving as a department leader means the Managing Director is responsible for the operational success of BYC’s Career and Education program ensuring seamless team management and development, program delivery, and quality control and evaluation. As a Managing Director at The Door, he/she will also serve as a senior leader at the organization requiring them to serve as an agency-wide leader representing the organization accordingly with internal and external stakeholders.   

Responsibilities:

  • Lead Bronx Youth Center (BYC) services including working with the Chief Executive Officer, Chief Program Officer and the development department to expand career and education services at The Door; partnering with the Managing Director of Career Services and the Director of College and Academic Services on joint department programs; building out holistic services with other senior leaders; managing the department’s budgets in partnership with the finance department; empowering the department’s workforce in partnership with the human resources department; adherence to program outcomes in partnership with the data and program evaluation department; and other duties required as a department head.  Represent The Door externally as a field leader with funders, government leaders, and our trade associations. Provide supervision, training, and support to  (BYC) management team.
  • Work with BYC leadership team to manage participant recruitment, coordinate service integration across the various components of the BYC; and track service delivery and achievement of program goals and outcomes.
  • Grow and refine our portfolio of career and education services for young adults involved in the foster care and/or juvenile justice systems.
  • Work with program leadership team and staff to develop and refine curricula that will prepare young people for college and careers.
  • Manage various government performance-based contracts and foundation grants to ensure achievement of all expectations and milestones.
  • Oversee budgets for all government performance-based contracts and foundation grants and track spending to ensure expenditures are on track and in compliance with funder requirements.
  • Create and maintain a network of partners across higher education institutions, training programs, businesses, and organizations that can provide academic and training services and/or serve as a conduit to further career and education opportunities, including long-term career growth and increased income potential.
  • Work closely with the Chief Program Officer and new and existing partner organizations to design and continually expand holistic services at the Bronx Youth Center.
  • Work closely with The Door Career and Education Services management team to create programmatic and data tracking mechanisms for serving young people across sites.
  • Develop protocol for centralizing documentation of participants’ milestone achievements across programs, and oversee distribution of related stipends and program incentives.
  • Develop and oversee a quality assurance process for data and file management, including but not limited to internal audits of database system and participant files.
  • Attend all relevant meetings, trainings, workshops and outside events.
  • Collaborate with interdisciplinary staff in the development and facilitation of agency-wide programming and events.
  • Serve as part of The Door’s Senior Leadership team in setting the tone and the direction of the organization in alignment with the vision of the Chief Executive Officer
  • Handle any appropriate responsibilities and functions as assigned by the Chief Program Officer.

Qualifications:

  • Master’s Degree in social work, education, counseling, public policy, or related field required.
  • Minimum of 7-10 years supervisory experience in youth development, workforce development, or education fields including extensive experience managing government and performance-based contracts.
  • Demonstrated success in leading a team to meet and exceed their goals through the delivery of high-quality services.
  • Ability to translate an organization or department’s vision into an operating service and goal plan, effectively communicate that plan and timeline to staff, and establish benchmarks and goals for accountability.
  • Strong interpersonal and relationship-building skills, with the ability to manage up, down, and across all levels of the organization.
  • Excellent oral and written communication skills with the ability to communicate with variety of stakeholders including program participants, staff, funders and program partners.
  • Passion for data management and outcomes with an ability to motivate and help staff use data to track and improve performance outcomes and quality of service delivery.
  • Proficiency using Microsoft Office (Word, Excel, and PowerPoint) and familiarity with online databases
  • Excellent analytical thinking, judgment, and decision-making skills.
  • Enthusiasm, creativity and initiative.
  • Capacity to thrive under pressure while working on multiple tasks and projects.
  • Ability to participate as part of an interdisciplinary team.

Work Schedule: Full time, Monday – Friday, 35 hours a week, with some evenings required

Salary:   Commensurate with experience, plus a generous benefits package

In order to be considered for this position all applicants must submit a cover letter and resume to: APPLY

COVID -19 POLICY

The Door and Broome Street Academy follow the CDC and NYS recommendations to prevent the spread of COVID-19. The Door and Broome Street Academy are now requiring all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law. 

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