Supervisor: Chief Executive Officer

Summary: Working in a shared service environment, the Managing Director for Human Resource will work with The Door and Broome Street Academy, two independent 501c3s that share leadership and administrative/back-office functions.  The Door (www.door.org), and Broome Street Academy (www.broomestreetacademy.org) are affiliated New York City nonprofits that tackle the complex issues surrounding young people in New York City.

The Managing Director for Human Resource reports to the Chief Executive Officer and is responsible for all human resources functions including, recruitment and retention, compensation, employee relations, professional development, and benefits. The Managing Director works closely with the executive team and Senior Program Managers to ensure that HR strategies and key initiatives are in support of agency missions, in line with current cultural and organizational best practices, and offer a high level of support for the staff of the organizations.  The Managing Director will serve as a senior leader on our diversity, equity, and inclusion (DEI) initiatives and play a key role in accountability around DEI goals and building a culture of inclusivity and belonging across the three organizations. The ideal candidate is someone who has expertise in all functions within the HR department, demonstrates strong leadership abilities, and can oversee a fast pace multi-faceted organization. The Managing Director oversees a department of seven HR professionals and serves two organizations with over 400 employees.

Employee Relations

The Managing Director of Human Resources will counsel and coach managers on employment-related issues including hiring and recruitment, performance management, talent development, employee relations, and interpretation of HR policies and procedures. The Managing Director will need to have experience supporting both newly-hired and seasoned managers. This position serves as the key liaison with labor organizations and ensures compliance with the collective bargaining agreement.

Recruitment and Retention – or Talent Management

The Managing Director of Human Resources will provide leadership and guidance to the HR Manager for Recruitment and Retention in the areas of recruitment and onboarding, retention, compensation, performance management, and labor relations. The Managing Director will support the HR Recruitment team in developing and implementing initiatives that support the agency’s DEI goals, including building a pool of diverse and qualified candidates across all levels of the organizations. The Managing Director will need to develop a plan to ensure that the organizations stay competitive with the field. The Managing Director will recommend and advance creative strategies to maintain an environment of equal employment opportunity, diversity and equity, and competitive advantage while attracting a diverse and highly qualified workforce.


The Managing Director of Human Resources will work alongside HR and management staff to ensure that the agencies’ human resources policies, procedures and practices create a safe, consistent, fair, and inclusive work environment and that the employee handbook follows federal, state, and city laws. The Managing Director will work collaboratively with program partners to meet specific compliance measures mandated by program funders, develop and implement new agency-wide policies, procedures, and trainings in response to emerging trends and best practices, and play a lead role in gathering information and conducting interviews for employee relations matters such as harassment allegations, union grievances, work complaints, or other concerns. The successful candidate will have knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, labor relations, and human resources management.


The Managing Director of HR will supervise and monitor employee benefits programs (group health, dental, vision, short and long-term disability, worker’s compensation, life insurance, flexible spending plan, retirement plans, etc.); Assess and analyze ways to improve existing benefits while reducing cost; Serve as Plan Administrator for the agency 403(b) and 457(b) plans and ensure compliance with the plan documents and legal and regulatory requirements.

Other Responsibilities

The Managing Director of HR will work in collaboration with Finance and program managers to develop staffing plans for new grants and programs and will partner with the Payroll team as appropriate.  This position also serves as a senior member of the CEO’s leadership team and provides counsel and guidance directly to the CEO, executive directors, and head of school.   The Managing Director will attend regular meetings with program leadership to share knowledge and gain a greater understanding of program needs and priorities in order to build a culture of collaboration and shared vision.


  • Bachelor’s degree required. Master’s in human resources or related field preferred
  • A minimum of 15 years of HR experience, with at least five years in a managerial capacity and experience with labor unions
  • PHR/SPHR certification preferred
  • Strong management, communication, problem-solving, and collaborative skills
  • Strong analytical skills and ability to interpret and communicate data
  • Knowledge of chart school HR practices
  • Evidence of commitment to diversity, equity, and inclusion

Why you should join our team:

  • You are part of a mission driven organization that empowers NYC youth
  • Health and Dental Insurance
  • 15 vacation days in your first year (20 after the first year)
  • Flexible Spending Account and Pre- Tax Commuter Program
  • 403b retirement plan with up to a 6% employer match

Hours: Full-time, currently remote due to COVID-19 and subject to change.

Salary: Commensurate based on experience, with extensive hiring package

Please apply with your cover letter and resume to APPLY!


We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law