Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood. 


The Managing Director of Housing and Supportive Services will oversee the organization’s continuum of services for runaway homeless youth. This includes The Door’s runaway homeless youth crisis, outreach, and drop-in program that provides services to at least 2,000 youth and two supportive housing programs, the Lee and East Ninth Street Foyer. The two buildings provide a total of 99 units of permanent, supported housing for young adults aged 18 – 26 at risk of homelessness, including young people aging out of foster care, young people with mental illness, and chronically homeless young people.

The Managing Director will be a proven leader who is able to manage with a good deal of independence.  The Managing  Director will oversee the supportive housing program’s management team that are responsible for daily operations, program quality, partner relationships, program reporting, and the overall direction of the housing program and its staff.  In addition, the Managing Director will supervise an Assistant Director responsible for day-to-day operations of The Door’s RHY drop-in center and the Assistant Director of Housing.


  • Provide oversight to all RHY programs (drop-in and supportive housing), ensuring successful implementation, evaluation and coordination of services. 
  • Provide leadership and guidance for existing and new staff members, and ensure their safety and ability to handle crisis situations. 
  • Recruit, interview, hire and train new staff. 
  • Oversee the programs and budgets. 
  • Ensure all programs remain in compliance with audit and government regulations and maintain working knowledge of any changes in the law and best practices. 
  • Ensure accuracy and security of recordkeeping and maintain confidentiality in all dealings with staff and tenants. 
  • Provide direct supervision to the management team of all RHY services, regularly offering feedback, training and professional growth opportunities, verbal and written improvement plans when necessary and completing evaluations. 
  • Ensure successful integration of supportive services provided by other Door programs and develop new programming as necessary. 
  • Collaborate with other department heads and program directors to evaluate service integration and outcomes across the organization and identify areas requiring improvement. 
  • Develop and maintain relationships with the community and act as a spokesperson for The Door when called upon. 
  • Represent The Door at the Coalition for Homeless Youth, the Supportive Housing Network of New York, and other homeless youth and supportive housing associations. 
  • Attend management meetings and trainings as required and support all strategic, organizational initiatives. 
  • Lead agency-wide initiatives as needed. 
  • Any other activities as defined by the Chief Program Officer
  • Master’s Degree in Social Work, Counseling, Psychology, Sociology or related field required
  • Minimum of 8-10 years of professional experience in the human services, social work or related field
  • Minimum of 5 years’ experience providing services to adolescents, including assessment and counseling
  • Minimum of 5 years’ experience in nonprofit management with a proven track record in successful implementation of housing programs and development of programs for special needs populations
  • Minimum of 5 years’ supervisory experience with strong skills in program development, policy and procedures
  • Excellent oral and written communications skills 
  • Strong organizational and time management skills
  • Demonstrated understanding and practice of positive youth development principles
  • Possess the ability to drive the initiatives of the organization, interact effectively with a diverse staff and be comfortable building successful relationships with tenants, staff and the community

Work Schedule: Full time, Monday – Friday, 35 hours a week, with some evening required

Salary:   Commensurate with experience, plus a generous benefits package

In order to be considered for this position all applicants must submit a cover letter and resume to: APPLY 


The Door and Broome Street Academy follow the CDC and NYS recommendations to prevent the spread of COVID-19. The Door and Broome Street Academy are now requiring all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.