The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 10,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The Member Services Department is responsible for welcoming new members, conducting brief interviews / risk assessments with, and connecting them to appropriate and wanted programs and services based on their needs and interests. Please visit our website www.door.org for more information.

This intensive internship is suited for persons interested in exploring direct practice social service work or those who wish to use the modality of direct practice to learn more about social problems, youth development models and/or specific youth populations. This position enables Intake Counselors to hone interview and assessment skills as well as effective ways to engage underserved populations of young people. Additionally, those persons who are interested in medicine, education, community organizing, social service programming, and social welfare policy will have a unique opportunity to work in a multi-service social service agency that serves young people with often overlapping needs.


  • Conduct 1:1 intake interview / psychosocial assessments with prospective members
  • Inform members of Door programs and services
  • Make appropriate referrals based on members’ interests and needs.
  • Identify at risk youth and high risk behavior disclosed in intake interviews
  • Write interview summaries and complete other documentation pertaining to new members
  • Direct or escort members to services
  • Assist in administrative tasks as necessary
  • Interest in working with urban youth
  • Knowledgeable of and ability to apply positive youth development principles to working with young people
  • Sensitivity to the unique needs and interests of young people that shape The Door’s diverse membership
  • Students entering or studying beyond their third year of college preferred
  • Record of dependability from at least one professional or academic reference
  • Basic computer skills
  • Prior work or volunteer experience with adolescents preferred
  • Proficiency in Spanish, French, or Mandarin
Member Services Associate

Submit cover letter and resume to: APPLY 

Back to Employment Index

The Door is an Equal Opportunity Employer/ Program.
Auxiliary aids and services are available upon request to individuals with disabilities.