Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports, and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.

The Resident Assistant will report to the Program Supervisor at The 9th Street Supportive Housing Program providing oversight to ensure building safety, particularly during the evening and overnight hours.


  • Monitor resident activities in the building and provide crisis intervention as needed
  • Follow-up on directives from building Supervisor that are communicated via email
  • Ensure that Night Staff Policy and Procedures are followed
  • Complete accurate and timely end of shift reports to supervisors
  • Be available for overnight shifts (11-7am or 12-8am) and /or late night shifts; including weekends
  • Document all incidents and interventions with young people and building security
  • Communicate appropriately with resident coaches and program management during and following crisis situations
  • Attend all relevant meetings, training, workshops and outside events
  • Other responsibilities and functions as assigned by supervisor


  • A minimum of a high school diploma or HSE; Bachelors preferred
  • Minimum of 2-year experience with adolescents utilizing positive youth development principles
  • Experience working with diverse at-risk populations such as LGBTQ, homeless and mentally ill
  • Knowledge of social service systems and resources as they relate to the urban youth population
  • Demonstrate an understanding of and practice the principles of positive youth development
  • Understanding of adolescent development, assessment, counseling and/or crisis management
  • Ability to engage young people positively
  • Ability to provide crisis intervention when necessary
  • Excellent oral and written communication skills

Hours: Scheduled as needed
Rate: $20 per hour