Overview: The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for nearly 11,000 New York City youth each year. Our mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.
The goal of The Door’s Career and Education Services Department is to support young people in completing secondary education and successfully transitioning into post-secondary education and employment. Programs within the Career and Education Services Department (CareerED) are designed to help both in-school and out-of-school youth to set and attain their educational and career goals. CareerED services allow a young person to craft a personalized life plan defining the steps they will take to achieve those goals while developing the necessary skills for future life success and independence. The Door’s EPOCH Program aims to prepare out-of-school and out-of-work young people for meaningful placements in college and/or employment through the provision of comprehensive education and career services, which develop potential for economic self-sufficiency.
The Supervisor of Housing-Based Career and Education Initiatives will be responsible for management and outcomes achievement of career and education programs that The Door offers at our supportive housing program on the Lower East Side and through a new partnership with Women In Need in East New York. Specific duties include development and implementation of work readiness training, establishing and maintaining comprehensive referral systems, supervision of case management services, development of employment, internship, and training placements, and ensuring that young people are completing internships, and obtaining and retaining employment.
- Provide training, support, supervision, and task supervision to staff across multiple sites including a Career Advancement Coach, Recruitment and Outreach Coordinator, and Placement Specialist
- Work in partnership with the managers and staff at The Door’s supportive housing program and at Women In Need to develop on-site career and education programming as well as connections to career and education programming offered at The Door that will meet the life skill, educational and employment needs of young people living in these residences
- Create, implement, and monitor work readiness curriculum and coordinate satellite and agency implementation of work readiness and job search workshops and coordinated care activities to attach youth to Career and Education program services
- Develop program activities and workshops to keep participants engaged during the placement search process.
- Work with managers at The Door’s supportive housing program and Women In Need to develop case conferencing and data and outcome sharing protocols
- Monitor participant and program’s progress toward the attainment of performance outcomes and goals in compliance with various funders and program requirements
- Work with the Director of Career Services and The Door’s administrative directors to manage the information technology, human resources and fiscal systems related to programming and service delivery
- Work with the Career and Education management team at The Door to coordinate program intake, orientation, service delivery and data tracking for participants on various contracts
- Participate as a member of an interdisciplinary staff in cross-departmental efforts to increase services to specific youth populations and provide appropriate support for young people
- Work with placement team to develop and manage a range of internship, job, and training opportunities
- Coordinate with the coaching team to match young people with appropriate training and/or placement opportunities to prepare them to participate in existing and emerging industries
- Create and maintain a network of partners across higher education institutions, training programs, businesses, and organizations that can provide training services and/or serve as a conduit to further career opportunities, including long-term career growth and increased income potential
- Track and ensure that young people are attaining employment, training, and internship placements and ensure that contractual/funding and organizational expectations for placement and retention of young people in jobs, internships, and training are meet on a monthly, quarterly and annual basis
- Ensure staff are entering all education, case management, referral, placement, and interagency program services in the data management system
- Participate as a member of an interdisciplinary team to increase our services to youth and to continually make adjustments to provide the appropriate individualized program plans for each young person
- Collect and maintain all program and referral documentation and case records pursuant to data management procedures and contractual obligations
- Attend all relevant meetings, trainings, workshops, and outside events
- Handle any appropriate responsibilities and functions as assigned by Director
Qualifications and Requirements:
- Bachelor’s degree in housing services, human services, workforce development, social work, and/or public administration required, Master’s in relevant field preferred
- 3-5 years of proven excellence in program management, curriculum development, and presentation skills
- Minimum 2 years experience in supervising staff
- Previous work managing is social service, employment, and/or education programs for homeless young adults preferred
- Knowledgeable of and ability to apply positive youth development principles to working with young people
- Borough travel required for position between housing sites and grant administering agency
- Experience working with young adults in a youth development setting.
- Excellent written and verbal communication skills
- Highly organized and creative
- Some evening and weekend hours may be required
- Proficiency in Spanish, Mandarin, or French, preferred
- Ability to participate as part of an interdisciplinary team
Hours: Monday through Friday, 35 hours per week, occasional evening and weekend hours as needed
Salary: Commensurate with experience, plus generous benefits
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