Position Title: Supervisor of Outreach, Training, and Strategic Partnerships
Supervisor: Director of Career Services
Overview: The goal of The Door’s Career and Education Services Department is to support young people in completing secondary education and successfully transitioning into post-secondary education and employment. Programs within the Career and Education Services Department (CareerED) are designed to help young people, who are out-of-school and out-of work, to assess, set, and attain their educational and career goals. CareerED services allow a young person to craft a personalized life plan defining the steps he/she will take to achieve those goals while developing the necessary skills for future life success and independence. The cornerstone of the Door’s career and education services is the EPOCH program, which aims to prepare out-of-school and out-of-work young people for meaningful placements in college and/or employment through the provision of comprehensive education and career services, which develop potential for economic self-sufficiency.
The Supervisor of Outreach, Training, and Strategic Partnerships will develop and manage recruitment and marketing efforts and oversee key strategic partnerships to increase the EPOCH Program’s visibility amongst young adults and the nonprofit community as a leader in the provision of career and education services for out-of-school and out-of-work youth.
- Responsible for outreach, training coordination, and partnership management for potential business development within out of school programming services.
- Develop and implement an internal and external outreach campaign to publicize The Door’s EPOCH services to a wide variety of young adults citywide with potential community based nonprofit partners and schools.
- Create and implement innovative curriculum for participants engaged in vocational training, job search, and retention to ensure completion of milestone goals as well as work with community training providers to link young people to certificate based trainings approved by funding partners.
- Meet all programmatic milestones and outcomes based on contract expectations and ensure that staff are on target with key performance areas.
- Develop an online presence to recruit new young people and stay connected with existing participants and to coordinate the CareerED Department’s weekly intake and orientation sessions, making enhancements when necessary
- Support Assistant Director of Career & Education Pathways in the supervision, development, and implementation of career services programs for youth within education and training services.
- Collaborate with interdisciplinary staff to develop and facilitate agency-wide programming and events.
- Collect and maintain all EPOCH program documentation and case records pursuant to data management procedures and contractual obligations.
- Provide training, support and supervision to dedicated team of staff, including Internship and work with placement team to develop and manage a range of internship, job, and training opportunities.
- Assist management team to coordinate program intake, orientation, service delivery and data tracking for participants on various contracts
- Participate as a member of an interdisciplinary staff in cross-departmental efforts to increase services to specific youth populations and provide appropriate support for young people
- Monitor participant and program’s progress toward the attainment of performance measures in compliance with various funders and program requirements
- Act as part of a program management team in order to ensure the coordination of services to young people requiring comprehensive services in order to meet their life skill, educational and employment needs
- Track and ensure that all Career and Education Services – Soho employment, training, and internship placements and ensure that contractual/funding and organizational expectations for placement and retention of young people in jobs, internships, and training are meet on a monthly, quarterly and annual basis.
- Analyze current job market trends to inform decisions regarding the most valuable career development trainings to provide to young people and the most promising industries to direct them to through external partnerships, including training, internships and job placement opportunities.
- Handle any appropriate responsibilities and functions as assigned by Director
- Bachelor’s Degree (Psychology, Sociology, Education or related field) required, Master’s degree preferred
- Three years of experience in youth development, preferably employment and career oriented programs required
- Ability to review data entry and provide infrastructure changes to enhance staff performance and deliverables
- Two years of experience in social services working with multi-cultural, young adults required
- Two years of experience providing employment-related case management, career readiness, and employment retention services required
- Experience in performance-based contract management and quality assurance
- Excellent written, oral presentation and computer skills
- Previous experience doing outreach and conducting presentations
- Must be organized and creative with the ability to closely collaborate with colleagues and lead teams
- Ability to exercise sound judgment and model work readiness skills and appropriate workplace behavior at all times
- Must work well under pressure and meet deadlines
- Bilingual English/Spanish preferred
Hours: Monday through Friday, 35 hours per week, occasional evening and weekend hours as needed
Salary: Commensurate with experience, plus generous benefits package
Contact: Submit cover letter and resume to APPLY
We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.