The Door empowers young people to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof.

The Door’s Career and Education Services Department in Soho and the South Bronx supports young people in completing secondary education and successfully transitioning into post-secondary education and employment. As the Supervisor of Train NYC, you are responsible for coordinating all supportive services to our program staff members who are dedicated to our youth in both Bronx and Soho locations.

What you will be doing:

  • Provide leadership and strategic direction to full-time program staff assigned to the Train NYC program
  • Provide direct supervision of the Job Placement Specialists and Career Advancement Coaches to ensure delivery of services on a
  • day-to-day basis and goals, targets, and performance outcomes are met on a daily/weekly/monthly basis
  • Work with program staff to improve job performance through ongoing mentoring and coaching, and weekly staff supervisions and meetings
  • Coordinate and oversee implementation of Train NYC activities for work readiness, wrap around and job search workshops and ensure all aspects of the program runs smoothly
  • Provide oversite of staff to ensure the successful development of workshops, internships, job leads, and employer partners
  • Work with staff to ensure placements and retention outcomes are met and tracked, according to contractual/funding expectations on a monthly, quarterly and annual basis
  • Collect and maintain all Train NYC program documentation and case records pursuant to data management procedures and contractual obligations
  • Maintain Train NYC training calendars, activity schedules and marketing materials and disseminate information about programs and services to staff, young people and other interested parties
  • Set, communicate, and enforce clear standards for quality youth development programming
  • Recruit, hire, orient, and develop program staff
  • Prepare and evaluate yearly performance reviews of program staff
  • Participate in relevant departmental, agency, and external agency meetings, trainings, case conferences, workshops and outside events
  • Handle any appropriate responsibilities and functions as assigned by Assistant Directors and Director

What we are looking for:

  • Bachelor’s degree in Social Work, Education, Counseling, Public Policy, or related field required, Master’s Degree preferred
  • Minimum of 3 years experience in youth development, workforce development, or education fields required
  • Minimum of 1 year supervisory experience
  • Previous experience with program development and government and performance-based contract management required
  • Demonstrated knowledge of educational/vocational, social service, and health/mental health programs for young adults
  • Strong assessment and supervisory skills
  • Ability to create and facilitate workshops and trainings
  • Ability to closely collaborate with colleagues and function as part of a team to promote successful outcomes for youth
  • Ability to model work readiness skills and appropriate workplace behavior at all times
  • Ability to work well under pressure and meet deadlines
  • Excellent verbal and written communications skills
  • Demonstrated ability to exercise sound judgment
  • Knowledge of and ability to apply positive youth development principles to working with youth people
  • Proficiency in Spanish, French, or Mandarin preferred

Hours: Monday through Friday, 35 hours per week, occasional evening and weekend hours as needed
Salary: Commensurate with experience, plus generous benefits package

Contact: Submit cover letter and resume to APPLY

We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.