Summary: The Door empowers young people to reach their full potential by providing comprehensive youth development services in a diverse and caring environment.  At The Door, youth can access health care and education, mental health counseling and crisis assistance, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof.  

The Door’s Supportive Housing Program provides 95 units of permanent supported housing at two residential locations in the Lower East Side of Manhattan. Residents of The Door’s Supportive Housing are young adults aged 18 – 26 at risk of homelessness , young people aging out of foster care, young people with mental illness, and young parents. As the Resident Life Coach, you will assist Residents in their successful navigation of independent young-adult life with their personal and educational/job-related concerns.  

What You Will Be Doing:  

  • Act as primary contact person for tenants during their length of stay. This will include completing ongoing needs assessments and collaborative work plans to help determine the needs, interests, and goals of each resident 
  • Work with residents and their previous case managers to develop suggested individual service plans to help young people meet goals toward establishing and maintaining successful transitions to independence and stabilization 
  • Be available to the assigned residents for any needs ranging from crisis resolution to daily life skills management help 
  • Be available for evening and weekend shifts with advance notice 
  • Connect young people with any services/support that they might need and serve as liaison to those resources 
  • Motivate young people to strive for independence through the completion of all goals 
  • Complete all reporting requirements 
  • Escort tenants to appointments 
  • Facilitate groups and workshops 
  • Demonstrate ability to work effectively and creatively as part of an interdisciplinary treatment team 
  • Represent The Door at outside events and functions 

What We Are Looking For:  

  • You have a Bachelor’s degree and have 3+ years experience in case management with with diverse at-risk youth populations such as LGBTQ, homeless and mentally ill 
  • You have a knack for engaging youth and the ability to apply positive youth development practice.s  
  • You have supportive housing experience.   
  • Knowledge of social service systems and resources as they relate to The Door’s urban youth population 
  • You know that communication is key.   
  • You have experience facilitating workshops.   
  • Proficiency in Spanish, French, or Mandarin preferred 


Why You Should Join Our Team 

  • You’re part of a mission driven organization that empowers NYC youth  


Hours:  35 hours per week; may include evenings and/or weekends with advance notice

Position is currently temporary, hybrid remote and in office, and subject to change due to COVID-19 regulations

Salary: Low to mid 40s plus generous benefits package 

Please submit your cover letter and resume to APPLY!

We are committed to building a diverse and inclusive community.  We support a broadly diverse team who will contribute to our organization.   We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.