Counseling
Whether you are working through specific life challenges, learning how to find greater balance overall, or asking important questions about who you are and how you want to be in the world, The Door’s Counseling Center is here to help.
The first step to engaging in our Counseling program is to become a member of The Door. Once you’re a Door member, you can come to the Counseling Center welcome area to sign up for our services. If you have membership questions, visit our Membership page.
If you are in danger, experiencing a life-threatening emergency, or need immediate medical attention, call 911 now or go to your local emergency room.
Our Services
We're here for you if you are:
experiencing mental health challenges, interpersonal difficulties, and barriers in work, school, or other activities
exploring gender and/or sexuality and looking for support
asking important questions about identity and oppression
experiencing homelessness or housing instability
currently or formerly involved with the juvenile justice system
struggling with substance misuse or abuse.
We provide:
short-term individual and group psychotherapy
short-term psychiatric intervention and referrals to longer-term care as needed
art therapy
crisis intervention
other supportive services.
The Counseling Center offers in-person & telehealth visits:
Telehealth visits can be done with a therapist on a smart phone, tablet, or computer with a camera.
Some visits can be done using a cell phone or home phone if you do not have access to a device with a camera.
Crisis Intervention
Supportive Services
If you are in a dangerous domestic situation, click here to learn how New York State will help you find safe shelter or call 1-800-942-6906.
If a young person is in a crisis and in need of clothing, food, and/or a place to stay, our Crisis Counselors are here to help, including by linking young people to shelters. Visit our Supportive Services pages to learn more or contact shelterinfo@door.org for shelter support.
The Door does not have an overnight shelter onsite, but our Supportive Services programs can provide referrals to shelters. Contact shelterinfo@door.org for shelter support.
Eligibility & Insurance
All mental health services at The Door are confidential. We do ask that minors obtain caregiver consent for mental health services, though we sometimes make exceptions when treatment is medically necessary and caregiver consent is impossible to obtain.
An Entitlements Counselor is available to assist young people with Medicaid and other entitlements programs in a completely confidential setting.
We bill insurance for our mental health services, but we will not deny care to anyone based on insurance status or inability to pay.
Meet The Team
Say hello to The Door's Counseling Center team!
Forms & Other Health Center Information
Before your appointment, please print, fill out and bring to your appointment:
The Client Data Sheet (English/Spanish)
Caregiver Consent Form (English/Spanish)
You can read the Counseling Center’s:
Patient Bill of Rights and Responsibility (English/Spanish)
Notice of Privacy Practices (English/Spanish)
After your appointment, please share your feedback:
Print/Mail – Patient Feedback Form (English/Spanish)
Email – PatientFeedback@door.org
Surprise Bill Law
The Counseling Center is required to inform you about the “New York State Emergency Medical Services and Surprise Bills Law,” commonly referred to as the “Surprise Bill Law,” which was passed to protect consumers against unknowingly receiving care from out-of-network providers and facing surprise medical bills. You will not receive a bill from any health care plans with which the Health Center participates with, or from any Hospital affiliated with the Counseling Center.
Plans that we participate with: New York State Medicaid
Hospitals that we are affiliated with: Bellevue Hospital Center
Funding
The Door’s Health Center is funded in part by the Health Resources & Services Administration Health Center Program; New York State Department of Health (NYS DOH); New York City Department of Health & Mental Hygiene (NYC DOHMH); and private grants.
Quality of Care
The Door’s Counseling Center is a New York State licensed Article 28 facility and a Federally Qualified Health Center. The Counseling Center is recognized by the National Committee for Quality Assurance (NCQA) as a Level-III Patient-Centered Specialty Practice—the highest level of recognition.
Contact Directory
To Schedule an Appointment
Call: (646) 661-4862
Hours
Monday–Friday, 10:00am–6:00pm
Emergencies
If you are in danger, experiencing a life-threatening emergency, or need immediate medical attention, call 911 now or go to your local emergency room.
For shelter support, contact shelterinfo@door.org.
Patient Portal
Existing patients can schedule appointments, check your medical records, review lab results and prescriptions on the Patient Portal or HEALOW app at https://health.healow.com/thedoor.
For Questions
frankm@door.org
Text: 833-569-0033
Shelter support: shelterinfo@door.org
Email communications are available in English, Spanish, and French.