BUILDING CLOSURES: The Door's Manhattan Youth Center will close early on Thursday, October 31, at 4pm. Regular hours will resume on Friday, November 1.

Counseling, Health & Nutrition

Counseling

Whether you are working through specific life challenges, learning how to find greater balance overall, or asking important questions about who you are and how you want to be in the world, The Door’s Counseling Center is here to help.  

The first step to engaging in our Counseling program is to become a member of The Door. Once you’re a Door member, you can come to the Counseling Center welcome area to sign up for our services. If you have membership questions, visit our Membership page.  

If you are in danger, experiencing a life-threatening emergency, or need immediate medical attention, call 911 now or go to your local emergency room.

Our Services

We're here for you if you are:

  • experiencing mental health challenges, interpersonal difficulties, and barriers in work, school, or other activities

  • exploring gender and/or sexuality and looking for support

  • asking important questions about identity and oppression

  • experiencing homelessness or housing instability

  • currently or formerly involved with the juvenile justice system

  • struggling with substance misuse or abuse.

We provide:

  • short-term individual and group psychotherapy 

  • short-term psychiatric intervention and referrals to longer-term care as needed 

  • art therapy 

  • crisis intervention 

  • other supportive services.

The Counseling Center offers in-person & telehealth visits:

  • Telehealth visits can be done with a therapist on a smart phone, tablet, or computer with a camera. 

  • Some visits can be done using a cell phone or home phone if you do not have access to a device with a camera.

Crisis Intervention

Supportive Services

Eligibility & Insurance

  • All mental health services at The Door are confidential. We do ask that minors obtain caregiver consent for mental health services, though we sometimes make exceptions when treatment is medically necessary and caregiver consent is impossible to obtain. 

  • An Entitlements Counselor is available to assist young people with Medicaid and other entitlements programs in a completely confidential setting. 

  • We bill insurance for our mental health services, but we will not deny care to anyone based on insurance status or inability to pay.

Meet The Team

Say hello to The Door's Counseling Center team!

Forms & Other Health Center Information

Surprise Bill Law

The Counseling Center is required to inform you about the “New York State Emergency Medical Services and Surprise Bills Law,” commonly referred to as the “Surprise Bill Law,” which was passed to protect consumers against unknowingly receiving care from out-of-network providers and facing surprise medical bills. You will not receive a bill from any health care plans with which the Health Center participates with, or from any Hospital affiliated with the Counseling Center.

  • Plans that we participate with: New York State Medicaid

  • Hospitals that we are affiliated with: Bellevue Hospital Center

Funding

The Door’s Health Center is funded in part by the Health Resources & Services Administration Health Center Program; New York State Department of Health (NYS DOH); New York City Department of Health & Mental Hygiene (NYC DOHMH); and private grants.

Quality of Care

The Door’s Counseling Center is a New York State licensed Article 28 facility and a Federally Qualified Health Center. The Counseling Center is recognized by the National Committee for Quality Assurance (NCQA) as a Level-III Patient-Centered Specialty Practice—the highest level of recognition.

Contact Directory

To Schedule an Appointment

Call: (646) 661-4862

Hours

Monday–Friday, 10:00am–6:00pm

Emergencies

If you are in danger, experiencing a life-threatening emergency, or need immediate medical attention, call 911 now or go to your local emergency room.  

For shelter support, contact shelterinfo@door.org.

Patient Portal

Existing patients can schedule appointments, check your medical records, review lab results and prescriptions on the Patient Portal or HEALOW app at https://health.healow.com/thedoor.

For Questions

frankm@door.org
Text: 833-569-0033

Shelter support: shelterinfo@door.org

Email communications are available in English, Spanish, and French.

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(212) 941-9090
info@door.org
The Door, 555 Broome Street,
New York, NY 10013

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The Door is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. TTY: New York Telecommunications Relays (800) 662-1220 (TTY) and (800) 421-1220 (Voice)

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