To all Door Health Center and Counseling Clients:
We are *virtually open* for essential services. Our office is open from 10 am – 6 pm.
We are offering telehealth visits:
- Virtual Video Visit – Some visits can be done with the HEALOW app on a smart phone, tablet, or computer with a camera. Visit https://health.healow.com/thedoor.
- Virtual Telephone Visit – Some visits can be done using a cell phone or home phone, if you do not have access to a device with a camera.
We are here to help you:
- Portal – To schedule an appointment or to reach your provider, please access the patient portal or HEALOW app at https://health.healow.com/thedoor.
- Email – Send an email to the Health Center firstname.lastname@example.org or to Counseling at email@example.com. A member of our team will contact you.
- Text – To ask general questions, text “THEDOOR” to 66746.
- Call – Call the health center at 212-453-0222 and leave a message with a call center agent. A member of our team will contact you.
As a reminder, STAY HOME. All New Yorkers — healthy or sick — must stay home. You should only leave your home for essential tasks and you must keep a distance of 6 feet between yourself and others. Wear a face covering when you are outside of your home to help stop the spread of coronavirus disease. Wash your hands with soap and water, often, for at least 20 seconds or use an alcohol-based hand sanitizer. Do not touch your face unless you recently washed your hands. For more info, visit: http://www.nyc.gov/coronavirus.
If you are in a dangerous domestic situation, NYS will help you find safe shelter. You are not trapped just because of the Coronavirus. To get help, call 1-800-942-6906 or visit: https://www1.nyc.gov/site/hra/help/domestic-violence-support.page.
Thank you for choosing The Door for your health care needs. Our commitment to high quality patient care has not changed. We will see our community through this crisis.
The Door Adolescent Health Center and Counseling Services
Sex and COVID-19
The Coronavirus (COVID-19) is real. And while it is not a sexually transmitted infection (STI), the virus is certainly easily spread. The Door – Adolescent Health Center is here to help you through this difficult time. We are answering some burning (pun intended!) questions below.
Why is social distancing so important?
Social distancing is an essential component to reducing the spread of COVID-19. It is best to stay home and not go out. It is important to minimize contact with people as much as possible.
- Even if you are young and do not have any risk factors, young people can still become severely infected and very sick.
- You can get COVID-19 from a person who has it whether or not they feel sick. In addition, you will put others you come into contact with at-risk, whether or not you are experiencing symptoms.
- The virus can spread to people who are within about 6 feet of a person with COVID-19 when that person coughs or sneezes.
Is it okay to have sex during the pandemic?
- You are your safest sex partner. Take a break from in-person dates. Masturbation will not spread COVID-19, especially if you wash your hands (and any sex toys) with soap and water for at least 20 seconds before and after sex.
- Avoid anonymous or casual in-person sex. A guideline is to not have in-person sex with anyone you would not want to be quarantined with for 14 days. At the same time, we are only going to get through this with love, kindness, and intimacy. To be safe, for shared intimacy, consider phone or video sex, sexting, and/or mutual masturbation to reduce risk.
Here are more tips from the NYC Department of Health:
- Kissing can easily pass COVID-19. The virus can spread through direct contact with their saliva or mucus.
- COVID-19 has been found in feces (poop) of people who are infected with the virus. Rimming (mouth on anus) might spread COVID-19. Virus in feces may enter your mouth.
- COVID-19 has not yet been found in semen or vaginal fluid.
Should we be stocking up on contraceptives in the face of quarantine? What are some alternative ways to obtain these supplies during a quarantine?
- Yes! You should stock up on birth control and condoms. The last thing you need right now is an unintended pregnancy.
- You should have a 3 month supply of birth control available to you. If you need a refill, please contact us at The Door’s Adolescent Health Center through the patient portal at https://health.healow.com/thedoor. We can send a prescription to the pharmacy, or can make alternative arrangements for you to get birth control refills.
How can I prevent an STD or HIV infection?
- Use condoms to prevent HIV and STDs. During this time, you can get condoms from any pharmacy or grocery store.
- If you need PrEP refills, contact the Adolescent Health Center through the patient portal at https://health.healow.com/thedoor.
Please let us know if you have any other questions by contacting us through the patient portal at https://health.healow.com/thedoor.
The Door’s Health Center offers comprehensive health services – including primary care, dental, eye care, dermatology, nutrition, and sexual/reproductive care services – to any Door member, no matter your ability to pay or your insurance coverage. The first step to accessing our health services is to become a member; joining is free and easy!
Health Center Hours:
Monday 10:00 am – 6:00 pm
Tuesday 2:00 pm – 6:00 pm
Wednesday 10:00 am – 6:00 pm
Thursday 10:00 am – 6:00 pm
Friday 10:00 am – 6:00 pm
Closed Saturday & Sunday
To make an appointment, call the health center at: 212-453-0221 or 212-453-0222
We take walk-ins for pregnancy testing, HIV testing, and emergency contraception.
If you’re already a patient and want to check your records, request an appointment, and more, check out our patient portal at https://health.healow.com/thedoor.
Health Center Services:
- Primary care services – checkups, physical exams for work, sports, or school, sick visits, vaccinations, seasonal flu shots, and referrals
- Sexual and reproductive care – exams for men and women, HIV counseling and testing, PrEP and PEP, STD testing and treatment, HPV vaccinations, pregnancy testing and options counseling (referrals for prenatal care, adoption, and terminations).
- Contraception – all birth control methods, including: copper and hormonal IUDs, implant, emergency contraception, pills, the patch, the ring, depo injection, male & female condoms, diaphragms, sponges, spermicides, counseling on natural family planning methods and abstinece education.
- Eye Care services – eye exams, eyeglasses, prescriptions for contacts, and tests and treatment for injuries, infections, and allergies
- Dental services – general dental exams and x-rays, fillings, sealants, fluoride treatments, cleanings and basic oral hygiene instruction
- Dermatology – treatment for acne and other skin conditions
- Nutrition Services – counseling on how to develop healthy eating habits and how to choose delicious and healthy foods
- A medication supply room on site, so we can quickly provide you with a wide range of commonly needed medications without you having to go to the pharmacy.
- A laboratory is also on-site, so you do not have to go off site for tests and screenings.
- A free and confidential text line – you can get answers to any of your health questions by texting “thedoor” to 66746. Check out some of our text line’s most common FAQs!
Eligibility and Insurance
- All health care services are confidential.
- You do NOT need permission from your parent or guardian to access reproductive services.
- An Entitlements Counselor is available to assist young people with Medicaid and other entitlements programs in a completely confidential setting.
- Primary care, dental, and eye care services will be provided regardless of your ability to pay.
Health Center Forms
- Before your appointment, please print and fill out:
- You can read the health center’s:
- After your appointment, please share your feedback:
After Hours Care
When the health center is closed, an after-hours operator will be available to speak to you. Our medical staff will return your call during the next business day. If you are experiencing a medical emergency, please call 911 or go to the closest emergency room.
Quality of Care
The Door’s Health Center is a New York State licensed Article 28 facility and a Federally Qualified Health Center. The Health Center is recognized by the National Committee for Quality Assurance (NCQA) as a Level-III Patient-Centered Specialty Practice—the highest level of recognition.
Teachers and Agency Staff
Let The Door come to you! The Outreach Education Team is available to visit your school or community organization to present on a wide variety of Health Education topics. To schedule a visit to your school or organization, or to visit The Door, please complete this online request form: https://door.org/about-door/visit-outreach/
Surprise Bill Law
The Health Center is required to inform you about the “New York State Emergency Medical Services and Surprise Bills Law”, commonly referred to as the “Surprise Bill Law”, which was passed to protect consumers against unknowingly receiving care from out-of-network providers and facing surprise medical bills. You will not receive a bill from any health care plans with which the Health Center participates with, or from any Hospital with which the Health Center is affiliated.
- Plans that we participate with: New York State Medicaid
- Hospitals that we are affiliated with: Bellevue Hospital Center
The Door’s Health Center is funded in part by the Federal Department of Health and Human Services, New York State Department of Health, New York City Department of Health & Mental Hygiene, and private grants.